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Overnight and Daytime Newborn/Postpartum Care

We are proud to be Charlotte’s first and only agency to specialize in newborn and postpartum support for the entire family. We offer 24/7 live-in, travel, daytime, and overnight support. We are experienced with preemies, singletons, and multiples. We offer a variety of highly experienced and trained postpartum doulas and newborn care specialists (and offer three levels of experience and pricing!). We offer this service up to one year old.

Level I (Interns)


$28 ($29/twins and triplets)
per hour

These team members have a minimum of twin experience, SIDS training, CPR certification, as well as postpartum doula or newborn care specialist training. They have between 35-40 hours of continuing education and have gone through our 12 week internship program to shadow an experienced NCS. Level I PPD/NCS are great for parents wanting an extra set of hands from someone with more knowledge than a newborn nanny! These are also the individuals who offer our newborn care for our Hardship Award Program.

Level II (Professionals)


$32 ($33/twins and triplets)
per hour

These team members have 2+ years of experience, SIDS training, CPR certification, postpartum doula and/or newborn care specialist training, as well as 40+ hours of additional trainings and certifications. Most have twin and triplet experience, as well as experience with high needs babies or unique situations. Want to hire a baby whisperer? This is the level that you would hire!

Level III (Senior Professionals)


$35 ($36/twins and triplets)
per hour

These team members have 10+ years of experience. Beyond postpartum doula and/or newborn care specialist training, they have additional training in sleep coaching, lactation, postpartum mood disorders, twin and triplet experience, as well experience with high needs babies and unique situations. They have 100+ hours of continuing education.Want to hire the most experienced person on the team? This is the level that you would hire!

Daytime, evening, and overnight care is offered 1-7 days or nights per week. Daytime care is typically used around the hours of 9am-1pm or 12pm-4pm | Evening care is typically used around the hours of 6pm-10pm or 8pm-12am | Overnight care is typically used around the hours of 9pm-5am, 10pm-6am, 11pm-7am, or 12 hour shifts of 7pm-7am or 8pm-8am. Our most popular shift is 9pm-6am. We are happy to work around your needs!

What’s Included?

  • We can start working immediately or months after your baby is born. Contact us for a free consultation!
  • We are on call from the moment you hire us and have a rock solid backup system.
  • Feeding, swaddling, soothing, umbilical cord care, circumcision care, sterilizing/washing/preparing bottles and breast pump parts, offering breastfeeding support (many of us are certified in lactation), offering formula support (there are so many options out there), and doing baby laundry.
  • Baby care, teaching parents self-soothing techniques, organizing the nursery, maintaining daily logs, and helping new parents gain confidence.
  • We can attend pediatrician or OB/midwife appointments, and run errands (Target and the grocery store are usually the go-to requests).
  • Continued text and email support.
  • We conduct all background checks including social security number trace, criminal, sex offender, past working experience, and reference checks.
  • Detailed contract between your family and your provider that outlines all important information pertaining to you and her.
  • Going forward, you will receive 20% off any of our other services if you decide to also hire us for lactation support, sleep coaching, nanny placement services, or placements for future children!

Unsure of how many days or nights you’ll be needing? We suggest purchasing a package of hours and then making the decision on number of shifts per week closer to when your baby arrives. Families also use our package options when they desire to “front load” their hours with a provider during the first few weeks, and then to taper down as their baby starts sleeping longer stretches.

When you’re ready to get started, please fill out our Family Application, and our office team will be in touch immediately.

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